This is what I'm talking about. West Jet Airlines set up a kiosk where travelers on one flight were asked by Santa (via video conference) what they wanted for Christmas. All of their wishes were taken down by airline employees and as the passengers were in flight the employees went on a shopping spree to get each and every one of them. After the passengers had de-planed and were waiting at baggage claim, instead of seeing their bags come down, wrapped presents came down the chute with their names on them. You have to see their reactions: priceless...
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